1. The order will be dispatched upon payment confirmation. Delivery time within Pakistan will be 36-60 hours and International delivery can take up to 8 to 16 days may depend on the order details (stitched), recipient region and service used. If the product is not available the customer will be informed via phone or email.

2. The international deliveries may be subject to such customs duties, import taxes and fees, which are levied once a shipment reaches the recipient’s country. We will not be responsible in any regards, however, we send parcels as gifts so that customers don’t have to pay the VAT. Eshaisha will not be responsible for customs clearance procedure as well as customs charges.

3. We give priority to the earliest delivery to the customers hence it may be delayed in case of certain unexpected situations. We do not carry any responsibility for delays in deliveries however we do our level best to avoid these situations.

4. Nationwide deliveries will be charged Rs. 250 per kg. International Delivery charges may vary depending on the weight of the parcel or the services used for shipping.