Shipping policy

Shipping Policy

Updated: 2025

Thank you for shopping with Eshaisha. This Shipping Policy outlines the terms and conditions related to order processing, delivery, and shipping charges for purchases made on our website https://eshaisha.com.pk.

Order Processing & Shipping Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).
Once your order is processed, you will receive an order confirmation via call.
Estimated delivery time: 3-7 business days, depending on your location and courier service availability.
Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or holidays.

Cash on Delivery (COD) Service

We offer Cash on Delivery (COD) for orders across Pakistan.
Payment must be made in cash at the time of delivery.
Customers are requested to provide the exact amount, as delivery personnel may not always carry change.
Orders that are refused upon delivery may lead to restrictions on future COD orders.

Shipping Charges

Standard Shipping Charges: Shipping fees depend on the weight of the order and the delivery location.
Free Shipping: Available for orders exceeding a specified amount (if applicable).
Shipping charges, if any, will be displayed at checkout before you confirm your order.

Delivery Locations

We ship all over Pakistan.
Some remote areas may have limited delivery options or may require additional shipping charges.

Order Tracking

If your order includes a tracking number, we will share it via email or SMS.
You can track your shipment through the courier service’s website or our website’s tracking section.

Delivery Issues

If the first delivery attempt fails, the courier may try again or contact you for rescheduling.
If the order is not received after multiple attempts, it will be returned to us, and re-shipping charges may apply.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of receiving it.
You may be asked to provide photographic evidence before we process a replacement.

Contact Us

For any shipping-related inquiries, feel free to reach out to us:

Email: eshaisha112@gmail.com
Phone: +92 322 5595657
Website: https://eshaisha.com.pk